For over 32 years MRW Lawns has taken great pride in servicing our customers throughout Southern Maryland and surrounding counties. We define our success by the dedication and passion to deliver quality customer service at every level to our customers. We believe strongly in the investment of our employees through training and clearly defining their pathway for success.

Our core values of integrity, loyalty, accountability, dependability, commitment, teamwork, education, and environmental stewardship are at the center of everything we do as an organization.

When you work for MRW Lawns you can be assured that you will be joining an organization that is dedicated to making a difference in our world and you will be an integral part of a team contributing to environmental sustainability in what we do.

Additional Benefits of Working for MRW Lawns

  • Competitive Salaries
  • Matching 401K Plan
  • Phone Stipend
  • Employees Paid Weekly by Direct Deposit
  • Excellent Benefits Package
    • ​Health
    • Dental
    • Company pays 50% of employee’s premium of both health & dental coverage
  • Paid Time Off
    • ​Vacation
    • Sick Leave
  • Accredited Apprenticeship Program

 

MRW Lawns is Currently Hiring For:


Customer Service Specialist

MRW knows and understands that the customer service department is an essential branch of our organization that communicates with our customers. The aim of our customer service department is to ensure satisfaction to our customers and help them maintain and achieve a healthy lawn.

MRW Lawns, Inc. is a strong competitor in the lawn care market, and we strive to provide our clients with the best quality lawn care available in Southern Maryland. Our commitment to exceptional customer service is something we are very proud of and want to ensure that we continue to develop strong relationships with each of our customers.

As a Customer Service Representative, you will:

  • Answer incoming phone calls and customer questions.
  • Make outgoing calls to our valuable customer base.
  • Complete projects by communicating the value of the products and services we provide for our customers.
  • Learn the science behind lawn care applications and be able to professionally answer customer questions, concerns, and issues.
  • The priority of this position is to handle customer calls. Punctuality to answer calls and ensure customers have a positive experience.
  • Customer relations and ensure all customer issues are handled timely and in a professional manner.
  • Prepare and maintain detailed Excel spreadsheets.

Competencies

  • Behavior – Maintains a positive work atmosphere by behaving appropriately.
  • Technical Skills should be intermediate to proficient – Microsoft Excel, Microsoft Word, Real Green, and Time Tap software.
  • Experience in a high call volume Call Center 2 – 3 years minimum.
  • Customer service – Ability to communicate with customers using strong customer service ethics. Ensures customer satisfaction by addressing aggravated or displeased customers in various situations; responding promptly to customer needs by directing their request or complaint to the appropriate service department or staff; soliciting customer feedback to improve service; meeting commitments.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests.
  • Must be detail-oriented to multi-task on a dual monitor system using up to 4 programs.
  • Demonstrate skilled geographical knowledge of Southern Maryland and areas of Northern Maryland.
  • Dependability- Follows directions, responds to management direction; Takes responsibility for own actions; completes tasks on time or notifies the appropriate person with an alternate plan.
  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; Treats others with respect and consideration regardless of their position.
  • Teamwork – Contributes to a positive team environment and works well with others to meet deadlines.
  • Diversity/Ethics – Treats all employees and customers with respect.
  • Attendance/Dependability – Consistently at work on time producing quality work.

If you are interested in learning, are committed to our environment, and want to be part of our dedication to environmental stewardship, please apply!


Lawn Care Technician

As a Lawn Technician you will be trained to specialize in treating and maintaining the customer’s lawns and landscapes. To identify and treat problems and make recommendations to the customer based on their specific needs.

Dependability & reliability is critical as a Lawn Care Technician, you are also expected to abide by and ensure that you maintain a clean driving record during your employment with MRW Lawns, Inc. Drivers must have:

  • A DOT Medical Certification
  • Comply with all DOT regulations
  • Able to provide a clean & clear, no point 3 year driving history
  • Successfully pass background clearance
  • Successfully pass drug test


Seeding Technician

Seeding Technician is brought in annually to work alongside and support the Seeding Lead responsible for treating and seeding customer’s lawns and landscapes. You will be trained to use all equipment necessary to perform your job. Technicians are assigned to assist Seeding Lead in an assigned area and are expected to assist the Seeding Lead in every capacity to finish and complete each service as is required. Technicians must maintain their equipment properly and perform duties around the shop as required by the team.

Dependability & reliability is critical technicians must have:

  • A DOT Medical Certification (preferred or able to obtain)
  • Able to provide a clean & clear, no point 3 year driving history
  • Successfully pass background clearance
  • Successfully pass drug test


Landscape Foreman

As Landscape Foreman they will be the company’s eyes and ears on project sites, ensuring work is done according to plan, managing and motivating team members and working with staff and vendors in scheduling and supplies. Foreman will oversee and work to ensure safety compliance on every landscape project assigned. Candidate must have strong organizational and time-management skills; the ability to follow directions; and good record-keeping skills to manage materials and expenses. Mechanical skills are necessary to make simple repairs. Ability to manage a small crew.

Required Education and Experience:

  • 5+ years of crew management in landscaping or a related field
  • Strong computer skills using Microsoft Word and Excel
  • Ability to manage and motivate a staff of 10+ individuals
  • Degree in business administration, engineering, finance, or a closely related field (preferred but not required)
  • Excellent administrative, interpersonal, leadership, multi-tasking, follow-up, and communication skills
  • Ability to interface with all levels of personnel both internally and outside the company
  • Skill in preparing written reports and making verbal presentations
  • Willingness to learn and continuously improve
  • Have a valid Maryland driver’s license
  • Have a valid DOT Medical Examiner’s Certificate card
  • Have a cell phone with internet capability & voicemail
  • Pass Background and Drug Testing
  • Provide copy of 3 years driving record no points or penalties
  • Must be able to drive medium/large truck and trailer with equipment
  • Must have the ability to understand job assignments


Landscape Crew Member

A Landscape Crew Member will work as an integral member to the lawn renovation team. This team to prepares the soil, tills and rake the soil, if necessary, to prepare to lay sod down in the complete lawn renovation process. They will report to the Landscape Crew Foreman must have the ability to work together as part of a team and have effective communication skills.

Dependability & reliability is critical Crew Member must have:

  • A DOT Medical Certification (preferred or able to obtain)
  • Able to provide a clean & clear, no point 3 year driving history
  • Successfully pass background clearance
  • Successfully pass drug test


Pest Control Technician

As a Pest Control Technician you will be trained to specialize in identifying, selecting, mixing, and applying chemical or manual solutions to eliminate pests.

Dependability & reliability is critical as a Lawn Care Technician, you are also expected to abide by and ensure that you maintain a clean driving record during your employment with MRW Lawns, Inc. Drivers must have:

  • A DOT Medical Certification
  • Comply with all DOT regulations
  • Able to provide a clean & clear, no point 3 year driving history
  • Successfully pass background clearance
  • Successfully pass drug test